Digital SME Agent — Presenter Console

Cycle
Scenario
Phase
Time 0s of 300s
Recovery
Last case

Scenarios

Cycle 1: CPU success AUTO
Tier-2 noisy neighbor → OPA allows → graceful reboot → verified. No human intervention.
Cycle 2: tier-1 blocked BLOCKED
Tier-1 service hot → OPA hard-block tier1_protected. Case stops, customer sees the safety property.
Cycle 3: approval required APPROVAL
Confidence ~0.78 (attribution gap is narrow) → request_approval. You click Approve in the dashboard. Workflow proceeds.